Terms & Conditions
Farm To Kitchen BD

Welcome to Farm To Kitchen BD! By accessing our website and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully before using our services.

1. General Information
a) Farm To Kitchen BD is committed to providing high-quality fresh food items directly from farms to your kitchen.
b) We reserve the right to modify these terms at any time without prior notice. It is your responsibility to check this page periodically for updates.

2. Orders and Payments
a) All orders placed through our website are subject to product availability and confirmation of payment.
b) We accept payments through various methods, including online transactions and cash on delivery, where applicable.
c) Prices of products are subject to change without notice, and we reserve the right to refuse or cancel any order at our discretion.

3. Shipping and Delivery
a) We strive to ensure timely delivery of our products; however, delivery times may vary depending on your location and other factors beyond our control.
b) Any delivery charges will be clearly communicated at checkout.
c) In case of delivery delays, we will notify you as soon as possible.

4. Returns and Refunds
a) We accept returns and offer refunds only for defective or damaged products.
b) To request a return, please contact us within 24 hours of receiving your order with proof of the issue.
c) Refunds will be processed within a reasonable time after the returned product is inspected.

5. Product Quality
a) We ensure that our products meet the highest quality standards, but variations in size, color, and appearance may occur due to the natural characteristics of farm-fresh products.

6. User Responsibilities
a) You agree to provide accurate and current information while placing orders.
b) Any misuse of our website or violation of these terms may result in account suspension.

7. Privacy Policy
a) Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy.
b) We do not share your information with third parties without your consent.

8. Limitation of Liability
a) Farm To Kitchen BD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Governing Law
a) These terms and conditions are governed by the laws of Bangladesh, and any disputes shall be resolved through mutual discussions or legal proceedings in the appropriate jurisdiction.

Thank you for choosing Farm To Kitchen BD!